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Due to the unique, fragile and exclusive nature of the items showcased on the Artisera platform, we are unable to allow returns. Hence, we request to you to be completely sure of your purchase decision before buying an item on Artisera.
Cancellations can only be accepted until the time the item has been shipped from the Partner’s location.
In the unlikely event that an item is delivered in damaged condition, we will facilitate a dialogue between you and the selling Partner to ensure a fair resolution. This may include repair, exchange or in some cases, return of the product.
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